Website Disclaimer

Our Commitment to Care
We make every effort to be culturally appropriate, client-sensitive, and to provide accurate, truthful information. Our team consists of trained supporters within our own organisation who receive regular professional supervision to maintain a high level of care.

Not Professional Counselling or Medical Advice
Our supporters are not professionally registered counsellors, midwives, doctors, or medical specialists. The information we provide across all our services—including this website, phone calls, online chats, texts, and in-person visits—is for general educational and emotional support purposes only.

• It does not replace the clinical knowledge of a trained professional.
• It must not be used as a substitute for professional medical advice, diagnosis, or treatment.
• Always consult a qualified healthcare professional with any questions regarding a medical condition.

Maternity and Urgent Care Safeguards
If you are experiencing medical issues related to pregnancy, please contact your midwife, lead maternity carer (LMC), or doctor immediately.

If you experience urgent symptoms such as severe pain, heavy bleeding, or sudden swelling, please go to your nearest hospital Emergency Department or call 111 immediately.

Limitation of Liability
Engagement with our services is entirely voluntary. We take no liability for a client's independent decisions, nor for any harm or perceived harm resulting from the voluntary receipt of our information and support.